
Knowledge Base
Self-navigate by searching for articles or browsing categories for support material

Engage
- Create and Manage Agent Rooms Dedicated to Specific Digital Channels or Tasks
- Segment, Manage Your Community and Engage While Creating Metrics for Analytics
- Split Conversations Automatically or Manually
- Customizing Your Digital Engagement Statuses
- Managing Your Digital Engagement and Community
- Resolving Your Digital Engagement Inquiries
Shortener
- Static, Social and Dynamic Short URLs and QR Codes, Know the Difference
- Campaign Creation With Branded Custom Domains for Optimized Performance
- Dynamic and Dynamic Redirection Tracking Individual Customers and Optimized Cost
- Managing Your Digital Campaigns
- Use the Holistic Dashboard Combining All Your Analytics
- Decipher Graphs and Exports From Your Analytics Dashboard
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